Sporty App Privacy Policy — Your Data, Fully Protected

Sporty App is one of Bangladesh's most trusted online gaming platforms. Our privacy policy governs how Sporty App collects, stores, and uses your personal data. This policy applies to the sportyapp.net website, mobile app, and all associated services.

By creating an account or using Sporty App's services, you agree to this privacy policy. Please read it carefully before registering. We believe data protection is not just a legal obligation — it is a fundamental responsibility to our users.

This privacy policy has been developed in compliance with the GDPR (General Data Protection Regulation) and international data protection standards. It is also aligned with Bangladesh's Digital Security Act 2018.

Sporty App only collects information that is strictly necessary. No unnecessary or excessive personal data is gathered. The information we collect falls into three categories:

Information you provide directly:

• Full name and date of birth (for age verification)
• Email Address and Mobile Number
• Current residential address
• National ID or passport number (for KYC verification)
• Payment details (bKash, Nagad, Rocket number)
• Username and password provided at the time of account creation

Information collected automatically (during platform use):

• IP address and device type
• Browser type and operating system
• Login time and session data
• Gaming history and transaction records
• Click patterns and page visit history

Information Received from Third Parties:

• Transaction confirmation data from the payment gateway
• Identity verification data from KYC service providers
• Risk assessment data from fraud prevention services

Sporty App uses your data only for specific, legitimate purposes. No information is ever used beyond its intended scope. The primary use cases are:

• Account Management: Registration, login, password recovery, and account security.
• Payment Processing: Deposit and withdrawal confirmations and transaction history are securely stored.
• Customer Support: Complaint resolution, live chat support, and email assistance.
• Security & Fraud Prevention: To detect suspicious transactions and keep accounts secure.
• Personalized Experience: Suggesting games and promotions tailored to your preferences.
• Legal Compliance: Submitting required reports to the relevant authorities.
• Marketing Communications: Notifying you of new offers and updates with your consent (can be withdrawn at any time).

Sporty App does not sell or arbitrarily share your data with third parties. However, in certain limited circumstances, information may be shared with specific partners:

• Payment Processor: bKash, Nagad, Rocket — used solely to process transactions.
• KYC Verification Service: Information is transmitted in encrypted form to verify identity.
• Law Enforcement Agencies: In the case of a court order or valid legal request.
• Fraud Prevention Service: To detect and prevent fraudulent activity.
• Cloud Service Provider: For secure data storage — all information is encrypted.

Before sharing your data with any third party, a strict confidentiality agreement is signed. They are not permitted to use your information beyond the purposes specified by sporty app.

Sporty App uses industry-leading technology to protect your data. Our security framework is built across multiple layers, so that even if one layer is compromised, your data remains secure.

• SSL/TLS Encryption: All data transfers are encrypted with 256-bit SSL.
• Two-Factor Authentication (2FA): An additional layer of security for your account.
• Firewall Protection: An advanced firewall system protects against cyber attacks.
• Regular Security Audits: Regular system audits conducted by third-party security experts.
• Data Backup: All data is backed up in encrypted form on secure servers.
• Access Control: Only authorized personnel have access to specific data.

Sporty App uses cookies on its website and app. Cookies are small files stored in your browser that help improve your experience on the site. We use three types of cookies:

• Essential Cookies: Required for login sessions, language preferences, and security. These cannot be disabled.
• Performance Cookies: Monitors site speed and performance. User identity remains anonymous.
• Preference Cookies: Remembers your gaming preferences and settings. These can be disabled.

You can disable non-essential cookies at any time through your browser settings. Note that disabling certain cookies may limit some features of the site.

Every Sporty App user has full control over their own data. Under GDPR and international privacy laws, you have the following rights:

Sporty App does not retain your data longer than necessary. Retention periods vary depending on the type of information:

Once the retention period expires, data is securely deleted or anonymized. Anonymized data can no longer be linked back to you.

Sporty App is strictly prohibited for anyone under the age of 18. We do not knowingly collect data from or provide services to minors.

• Age verification is carried out at the time of registration.
• Age is verified during the KYC process using date of birth and a government-issued ID.
• If we become aware that a minor has created an account, that account will be immediately closed and all associated data will be deleted.
• If you believe your child is using Sporty App, please contact us immediately.

Sporty App may update this privacy policy from time to time. When changes are made, we will notify you through the following methods:

• A summary of changes will be sent to your email.
• Log in to the platform to view notifications.
• The "Last Updated" date at the top of this page will reflect any changes.
• For major changes, you will be notified at least 30 days in advance.

Continuing to use sporty app after any changes have been made means you accept the updated policy. If you do not agree, you may request to close your account.

For any privacy-related questions, requests, or complaints, please contact the sporty app Data Protection Team. Our team is always ready to help.

After a complaint is submitted, Sporty App will provide a written response within 30 days. We take every complaint seriously and do our best to resolve each one.